Reservation and Ticketing Training

The Beginners course is aimed at training users on how to make basic flight reservations using the GDS. This course is also called an introductory course. It covers an introduction to Amadeus, how to generate a PNR, to price, send reservation via emails, and add special service request and much more basic information.
The intermediate course is for those who already have basic knowledge of Amadeus and making a reservation. The training will introduce them into advice reservation, how to detect reservations which transit visas are required, fare calculation, Issuance/Reissue/Rerouting of tickets, and Refund.
The advanced course also called training the trainer will cover all in beginners and intermediate and the will train them into being instructors. The training is for experienced Amadeus users who are ready to get Amadeus Diploma that will allow them to become trainers.